Tech Stack Overload: Why More Lenders Are Saying No to Franken-Software
In pursuit of higher revenue, greater efficiency and happier customers, many lenders scoop up every shiny fintech tool that crosses their path. But instead of building a lean, high-performing lending machine, they wind up with Franken-software: a patchwork of poorly integrated parts held together by digital duct tape.
It looks impressive. It does a lot. But it rarely works the way it should.
While layering the right technologies can deliver real value, overloading your tech stack often creates more dysfunction than efficiency. Loan officers, real estate agents and borrowers alike become overwhelmed. Adoption suffers. And the very tools meant to solve problems become expensive, fragile liabilities.
There is a better path forward. Rather than adding more parts to an already-complicated system, lenders need to evaluate where their processes break down and adopt focused technology that delivers clarity instead of clutter.