How AI Is Changing the Way Mortgage Leaders Make Decisions
Why That Shift Is Harder Than It Looks
Artificial intelligence has become unavoidable in mortgage lending, but not for the reasons many expected. The most significant change is not that AI is making decisions for lenders. It is that AI is reshaping how decision makers think about speed, risk, staffing, and borrower experience in the first place.
Mortgage leaders today are not debating whether AI belongs in their technology stack. Most have already accepted that it does. The real challenge is understanding how AI alters the inputs and pressures behind every operational and strategic decision they make.
That shift is subtle, but it is profound.